Tuesday, December 29, 2009

Improving Customer Retention and Satisfaction

12 tools to boost customer satisfaction. Download Now > >

 

COMPUTERWORLD


It is 5 times more expensive to acquire a new customer than to retain an old one.

But how do operations deliver exceptional service to ensure 100% satisfaction and loyalty?
Find Out Now!

This Ziff Davis white paper explores the relationship between customer retention and the quality of technical support and reveals 12 crucial remote-support tools that enable your team to boost customer satisfaction.

Discover More > >

Thank You,
Computerworld

Computerworld also invites you to access thse additional resources!

Supporting Employees Anytime, Anywhere    
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